EXPERIENCE, CLIENTS, TESTIMONIALS
Other clients: Natural Resources Canada; Shelburne Municipality (Nova Scotia); Nunavut department of Culture, Language, Elders and Youth.
Co-founder of PartnerNet, a federal government community of partnership and sponsorship practitioners; and coordination of its program of lunch-time meetings for its first five years.
“We hosted your partnership workshop for our rural Nova Scotia community and had a wonderful experience. The material was relevant to business and community groups and participants were able to immediately apply the principles presented. Many thanks for facilitating it via Skype and sharing such a clear and practical approach to partnerships!”
Two-day in-house partnership workshop for Global Business Opportunities (federal government)
One-day PD workshop for Real Property Institute of Canada
Half-day public workshop on “Legal Elements of Collaborative Agreements”
Two seminars for the Performance and Planning Exchange; chair of two partnership conferences for the International Research Institute
Other training and education: Design and management of government-wide RIM (recorded information management) courses, and instructor in English and French, for National Archives of Canada; information management awareness sessions for deputy ministers, Government of Bermuda; four-day international course on the role of federal government information-rich institutions, for heads of archives from 12 countries, for National Archives of Canada; design and facilitation of adult education discussion series for Thomas More Institute (Montreal)
"Systematic approach to partnering - I liked the insights, I have already begun using the jargon."
"Using examples from participants and their respective organizations to illustrate points was very effective. The experience and background of both presenters helped further illustrate and cement partnership concepts."
COMMUNICATIONS AND LANGUAGE SERVICES
Managing editor of information management quarterlies for technical and non-technical managers, for National Archives of Canada and Treasury Board Secretariat
Journalism: editor-in-chief of college newspaper, arts reporter, book reviewer
Editing and translation services for Citizenship and Immigration Canada, Canadian Apprenticeship Forum, African Jesuits AIDS Network, Canadian Human Rights Commission; translation of a major French philosophy text; (The Rule of Metaphor, Paul Ricoeur); translation/editing of two books centred on AIDS in Africa
“Your effective planning and management of external stakeholder communications provided an essential element in the renewal of the Canadian Police Information Centre system at the RCMP, because of the incredible complexity of that endeavour. You also helped us to look calm and coherent in the midst of chaos!”
“I wanted to thank you very much for the time and trouble you went to in preparing the partnership presentation for the International Federation of Library Associations conference. It's excellent and somehow or other, I think you captured "me" in there too.”
Program evaluations (lead or participant): Arts Presentation Canada (Canadian Heritage), Privacy Best Practices and Regional Partnership Program (Canadian Institutes of Health Research), the National Capital Commission, Health Canada, Canadian Blood Services, Canadian Nuclear Safety Commission, RCMP, Postsecondary Education Quality Assessment Board and Ontario Summer Jobs Service (Ontario Ministry of Trade, Colleges and Universities), Homelessness Partnering Strategy (HRSDC)
Evaluation framework: Canadian Strategy for Cancer Control (a national multi-stakeholder consultation forum)
Surveys (organizational climate, employee attitudes, 360-degree feedback, plus evaluation and research-oriented topics): Some four dozen surveys since 1996 for federal government departments and agencies (19 surveys), provincial government institutions (10), provincial and national associations (9) and private companies (8).
Our sister firm, Fair Surveys Inc, co-directed by Robert Czerny and Dr. Gerald Halpern, provides the internet platform for our web-based survey projects.
"Your grasp of the key characteristics of partnership helped us to refine our questions and to provide well-founded analysis that the client greatly appreciated. Further, your handling of key informant interviews of lead officials of the provinces and territories worked out great; I especially liked your well-written summaries and interpretation, they integrated smoothly into the overall report."
“Our operational review and evaluation was singularly successful. It took in many topics and could have become hopelessly bogged down were it not for how you organized the inquiry themes, developed unambiguous questions for our investigators, and managed the masses of information. This enabled us to conduct the analysis in a systematic and clear-eyed fashion. In the final stage, the logic, the evidence, and the fine presentation after your editing all led to a highly unusual result -- about 95% of the management recommendations were acted upon within a year.”
Human resources management strategic plans for International Development Research Centre, Labour Canada, National Research Council
Strategic options for Chief Management Renewal Services, Department of National Defence
Strategic plan, Bermuda Archives
Commercial distribution study for Royal Canadian Mint
Organizational performance review and planning, Canadian Public Arts Funders Network
Planning and facilitation of management and team retreats for National Capital Commission, Citizenship and Immigration, National Defence, Canada Revenue Agency
Review and redesign of ‘help desk’ services for Public Service Commission, Agriculture and Agri-Food Canada
Evaluation and next steps plan for the “Dialogue on Values Initiative,” National Capital Commission
Values and ethics code for federal government partnership and sponsorship practitioners (sponsored by Public Works and Government Services Canada)
Current member of the Research Ethics Board, National Research council of Canada (Robert Czerny)
Current member of the Board of Directors of the Ethics Practitioners Association of Canada (Robert Czerny)